Using the User Import tool in the WP2 application will allow an Admin to upload up to 100 users at a time. If a user doesn't have a military email available, that user may be added with their DODID which then can authenticate them into the application with their CAC.
Note: Only users with access to the Admin Portal will be able to complete this process. If unable to access the Admin Portal, please reach out to your WP2 Support team member for support.
Instructions:
In the Admin Portal, go to Settings -> Security -> Users.
Select the Import button in the upper-right.
Download the CSV Import Template and complete accordingly. Please complete the csv accordingly:
Required fields: first_name, last_name, email_address, username
Other fields to Update: force_password_change, is_active, training_group_full_name, role_name_list
DODID Related Fields: authenticator_method = dod_id, authenticator_identifier = users dodid
*If a user does not have a DODID, please leave both of these fields blank
Select Upload File and drop in the file you would like to Import. Submit for review.
If done correctly, you will confirm that all looks correct, then Import. If you get any errors, please make sure you are saving in CSV Format, have the correct date format for date of birth, and make sure you are not repeating any Usernames or Email Addresses that already exist in the system. You will not be able to Import if any of these issues are present. If you get the message below, you have successfully Imported your Users into WP2.
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